Technician Quick Start (Printable)

Use this single page during your first week. Check items off as you go.

Morning#

• Open Dashboard → My Orders; scan for urgent items.
• Check Schedule; confirm parts on hand for today’s visits.
• Enable notifications and sign in on mobile.

During Work#

• Claim the order (or confirm assignment).
• Add a brief note when you change status.
• Log labour with start/end times.
• Add parts with quantities and notes.
• Upload photos (wide + close-up where helpful).

Communication#

• Keep notes short, factual, and friendly.
• Mark public notes only when intended for the customer.
• Add ETAs or supplier info when awaiting parts.

Close Out#

• Final note summarising resolution.
• Status → Ready for Return or Completed.
• Update next steps or pickup/delivery plan.

See also: Technician Guide; Status & Communication Reference.